This book will restore your confidence and help you to be more assertive and command more respect at work. It will enable you to: be valued for who you are; ask for what you are entitled to; say 'no' when you have the right to do so; have your opinions and ideas heard and respected; stand up for yourself; and handle difficult situations calmly and successfully. It also provides a step-by-step guide to how to deal with some of the most common situations that you are likely to face during your working life - including asking for a pay rise!