With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide. The blockbuster number one international bestselling phenomenon...
A straightforward guide to successful customer service, written in the parable style of The One-Minute Manager...
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A management guide outlining a simple, three-point plan for inspiring employees...
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With a new foreword by Ken Blanchard How management can effectively rid themselves of 'monkeys' - other people's responsibilities that cling to them and prevent them...
The alternative way towards better team-building, this is the bestselling management tool from the author of The One Minute Manager...
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